Serving the Community since 1903

Minutes of Littleton Water and Light Meetings

The Board meets on the first and third Monday of each month. Meetings begin at 1:00 p.m. and are held in the department conference room at 65 Lafayette Ave, Littleton. Board meetings are open to the public and time is allotted for public comments at each meeting.

Minutes for 2014

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Regular Meeting Aug 4, 2014

The regularly scheduled Board of Commissioners (BOC) meeting began at 1:00 p.m. on Monday, August 4, 2014 in the Littleton Water and Light Department (LWL) conference room. Present were Commissioner Eddy Moore, Commissioner Ralph Ross, Financial Services Director Cheryl Wilkins and Superintendent Thomas Considine.


The minutes of the July 21, 2014 regularly scheduled Commissioners meeting were reviewed. Commissioner Ross made a motion to accept the minutes as presented, seconded by Commissioner Moore.

The vote was in favor of the motion 2-0-0.


1. NISC CIS project manager will be at the department this week for the final implementation meeting. End of Month and billing processes will be discussed as well as open forum for LWL staff to ask questions.

Mrs. Wilkins discussed the month ended reconciliation processes for July 2014 will be slower than usual as the new software has different procedures than what LWL personnel have been using for the past ten (10) years.

2. Superintendent Considine stated that the older software allowed, or would accommodate a landlord that had their tenants pay the water bill as part of the rental agreement, this not allowed in the new software. Water consumption/ charges remain with the property owner and are not transferable. The property owner, by default, is responsible for all water consumption charges. Some landlords through their rental agreements delegate those charges to their tenants for payment. In this situation the monthly water invoice statement is mailed to the tenant. This poses a PCI security compliance issue when the tenant attempts to pay this water bill on-line as the account access is that of the landlord. This business practice violates security standards and jeopardizes the department’s PCI compliance.

The BOC was in agreement that the monthly water invoice/ statement are to be mailed to the property owner/ landlord.

(Note: PCI – Payment Card Industry. These are data security and handling standards, when validated a lower credit/debit card processing rates is available).

3. Construction work began this morning at the intersection of Brook Road and Highland Avenue to relocate the water main. The building at the corner of the intersection was constructed over the existing water main and the installation is an unnecessary risk and significant liability for the department in the event of a catastrophic event. The decision to relocate the water main into the public way was made by the department to remove this liability. Construction activities coincide with the town’s plans to reclaim Brook Road to the Bethlehem town line. About 250 feet of water main will be relocated when the project is finished.


1. The department is planning to redistribute Regional Greenhouse Gas Initiative (RGGI) funds recently received from the NHPUC. On May 9, 2014 the State of NH authorized the NHPUC to rebate excess RGGI proceeds from the ISONE auctions to all ratepayers. The PUC determined the department prorated share based on 2013 energy sales as compare to the remainder of the state. LWL received about $38,000, and estimates that the August rebate will be about $6.00 per 1000 kWh used. The typically LWL residential customer bill will reflect a credit of about a $3.00. An annual report will be submitted to the NHPUC annotating that the funds received were redistributed to our customers. The departments statement will contain a line item that will be annotated as “Rebate” (credit = rate time kwh used), with an explanation placed in the message area of the statement to identify what the rebate is.


Commissioner Ross made a motion to adjourn the meeting, seconded by
Commissioner Moore.

The vote was in favor of the motion 3-0-0.

Meeting adjourned at 1:50 p.m.

The regularly scheduled Commissioner’s meeting is held twice monthly on the first and third Monday, at 1:00 p.m., in the Department’s conference room.

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